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Privacy Policy
Our Privacy Policy Switch2Health Corporation ("S2H" or "we") is committed to providing a fun, entertaining, and safe website for people of all ages ("you" or "users"). This Privacy Policy sets out how S2H uses and protects any information that you give S2H when you use S2H.COM (referred to herein at times as the "Site"). S2H is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using S2H.COM, then you can be assured that it will only be used in accordance with this Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this Privacy Policy at any time by updating this page. By accessing, browsing or using S2H.COM or by submitting your personal information to S2H, you signify your agreement to the terms and conditions of this Privacy Policy, as amended from time to time. Your use of the Site constitutes your agreement to the most recent version of the Privacy Policy. For special provisions of this Privacy Policy concerning children under 13, please click here: Children's Privacy Provisions Information Collected We collect two types of information about users of our Site: 1) personal identifiable information ("PII" or "personal information") such as name, email address, mailing address and phone number, as well as other information needed to fulfill orders and take payments; and 2) "non-personal" or "aggregate" information, such as information about how many users log onto the Site on a daily basis. When this Privacy Policy uses the term "PII" or "personal information", we mean information that identifies a particular individual, such as the individual's full name (first name and surname together), postal address, and email address. When certain other information, or other non-personal or aggregated information is directly associated with PII, this other information also becomes PII for purposes of this Privacy Policy. Some jurisdictions may call personally identifiable information "personal data" or "personally identifying information," and may include opinions about or related to a user within the definition of PII.
Non-personal or aggregated information is information that cannot be associated with or traced back to a specific person. When users browse S2H.COM, for example, we gather information about the number of users who are viewing each page so that we can learn what features are the most popular. We also use this data, both aggregated and personally identifiable, to personalize and enhance your onsite experience by displaying content and marketing messages we believe will be of interest to you and to deliver content that is specific to your country or area of residence. We may disclose non-personal or aggregated information about S2H.COM to third parties for business, advertising and promotional purposes. In addition, to help us better understand our markets, we may gather demographic information for analytical purposes on an anonymous, aggregate basis. This information is not kept, used or disclosed at the individual level, but may be disclosed to third parties on an anonymous, aggregate basis. Personal and Other Information Collected by S2H S2H may collect personal information that is voluntarily provided by you when you order a product, enter a promotion such as a sweepstakes or challenge, answer our polls or surveys, register as a member on S2H.COM, sign up for additional services on S2H.COM, or communicate with us by mail, telephone or electronically. The type of information we collect and maintain may include your name, mailing address, email address, telephone number, gender, date of birth, purchase history, credit card number, complaints you may have about our products or services, a record of promotions offered to you, and/or your S2H product preferences. This type of information is collected, used and disclosed in accordance with this Privacy Policy. We may collect information through technology (such as logging Internet Protocol ("IP") addresses) for routine system administration purposes, to make S2H.COM more interesting and useful to you, or to manage content delivery. For instance, we use technology to track traffic patterns on S2H.COM. Once you have logged into S2H.COM, we track your activities by using logs of database transactions and server interactions. This data may be used, for example, to maintain your status on S2H.COM. We also use this information to understand which areas of S2H.COM are most appealing or least appealing or to deliver content that is specific to your country or area of residence.
S2H may also collect information that is stored in cookies, and we may associate this information with your personal information. A cookie is a small data file that websites, when you visit them, often store on your hard drive. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you have visited. We use cookies for a number of reasons. Cookies allow you to store your password without having to constantly re-enter it. Cookies also help us to tailor messages that better match your needs and interests, and they allow us to better understand how users in general use our sites, which in turn helps us to focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our sites may not work properly if you do.
Consent Users of the Site consent to the use of their PII in accordance with the terms of this Privacy Policy. The form of your consent can vary from implied consent to express consent, depending upon the circumstances and the sensitivity of the type of information collected. We will rely on implied consent when we can reasonably conclude that you have given your consent by your action (e.g., by giving us your name and contact information so that we may send the Store Items you have ordered) or inaction (e.g., by not exercising an ability to opt-out that is provided to you at the time your contact information is collected).This Privacy Policy identifies the purposes for which your personal information is collected, used and disclosed. Additional consent will be obtained from you should we wish to use or disclose your personal information for any additional purpose. Why Does S2H Collect Personal Information? S2H collects personal information for the following reasons:
* To provide you with the products or services you have requested, including processing your payment;
* To better understand you, to allow us to serve you better through enhanced products, customer service and directed S2H promotional efforts of particular interest;
* To properly investigate and respond to any complaints, questions or concerns you may have about our products or services;
* To determine your eligibility for our products and services; and
* To periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided if you have opted in to receive such emails from us. If you opt in to receive offers, promotions or other information from S2H, your information will be used to provide you with promotional offers for S2H products that we believe may interest you and to solicit your opinion on our products and services. If you have opted in to receive these offers, we may also use your personal information to ensure that your contact information is accurate and up to date. What Kind of Information Does S2H Disclose, to Whom and Why?
S2H may share your personal information with its successors and assigns, but only to the extent necessary to fulfill the purposes identified under the heading "Why Does S2H Collect Personal Information?" In addition to this inter-corporate sharing, S2H may disclose your personal information to third parties as follows:
* To Third Parties including but not limited to business partners, consultants and corporate affiliates for business, advertising and promotional purposes;
* To Third Parties To Perform Processing and Other Specialized Services: At times, S2H may use outside organizations to perform specialized services such as, but not limited to, payment processing, prize fulfillment of our sweepstakes and skill contests, or collection of overdue accounts. These service providers are only given the information needed to perform those services and they are bound contractually to protect the privacy and security of your personal information and to limit the use of your personal information to the service being provided;
* To Third Parties in the Event of Legal Reasons: We advise you that we may disclose personal information to the government or other legal or regulatory authorities (i) if so ordered by a court of law or (ii) for other legal reasons, such as (a) to comply with legal process such as a search warrant, subpoena or court order; (b) to protect the company's rights and property; (c) to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of S2H.COM; or (e) in emergencies, such as when we believe someone's physical safety is at risk. In some cases, disclosure may be required by law to be without notice to you; and
* To a Third Party in the Event of a Significant Transaction or Other Event: In the case of any significant transaction or event involving S2H or any of its related entities or divisions such as, by way of example, a sale, merger, consolidation, financing, re-organization, liquidation, or insolvency, other parties to the transaction and their professional advisors may need to have access to S2H's customer lists and various databases as part of the due diligence process. In this event, S2H would only provide such access under terms of a strict confidentiality agreement. Also, upon completion of the transaction or event, your personal information would be transferred to S2H's successor-in-interest to be used for the purposes for which it was collected. How Long Does S2H Retain Personal Information? We keep your personal information for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods. When your personal information is no longer required for a specific purpose or legal requirement, it will be erased from our records. What Security Measures Does S2H Have in Place To Safeguard Personal Information? Protecting your information is a priority for us, and therefore we employ procedural and technical safeguards to secure your personal information against loss, theft, alteration, and unauthorized access, use and disclosure. We use the industry-standard Secure Sockets Layer ("SSL") technology to protect the security of your online information. The SSL technology encrypts any information you enter on our payment or order processing page before being transmitted to the service company which processes your payments. You can safely enter your credit card and personal registration information and it cannot be read in transit. For your security, we do not collect or store credit card or similar information, such as Paypal account data, on our own servers. We also employ many security procedures to protect your information from unauthorized access inside and outside S2H. In addition, our employees and any third parties we use are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose.
Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.
What You Can Do To Protect Your Information?
(i) Use only secure websites when disclosing your personal information. Secure pages begin with "https";
(ii) Avoid using easy to figure out access and personal ID (PIN) codes;
(iii) Never respond to unsolicited requests for your social security number or financial information;
(iv) Do not disclose your passwords to the Site or your account information to any other person; and
(v) Be sure to sign off when finished using a shared computer. Links to Third Party Sites
Users may, through hypertext or other computer "links" available on the Site, gain access to other websites on the Internet which are not operated by S2H. S2H is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by S2H of the website linked to. S2H ASSUMES NO RESPONSIBILITY FOR ANY MATERIAL OUTSIDE OF THE WEBSITES OPERATED BY S2H AND ITS AFFILIATES, INCLUDING ANY WEBSITES WHICH MAY BE ACCESSED THROUGH A LINK ON THE SITE. Unless otherwise indicated at an S2H operated website, S2H is not sponsored by or affiliated with the linked websites, and trademarks used in connection with linked websites are not trademarks of S2H. S2H specifically disclaims responsibility for any inadvertent viewing by anyone under the Age of Majority (as defined in the applicable Website user agreement) of any material intended for adults on a website accessed through use of a linked website.
How To Control How Your Personal Information is Collected, Used and Disclosed Any comments, questions or changes regarding the collection, use and disclosure of your personal information shall be directed to S2H, as described below. You may choose not to receive certain email from us, even after granting permission, by unsubscribing. Instructions on how to unsubscribe from emails that are not related to processing of your transactions with us are included in each such email. A request for a copy of the personal information we keep about you must be made in writing giving details which S2H can use to verify your identity. Information will be furnished in accordance with applicable law. Safe Harbor Compliant "Affirmative Statement" Switch2Health Corp (herein "S2H"), complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. S2H has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view S2H's certification, pleas visit http://www.export.gov/safeharbor/. S2H elects to self-assess compliance for Safe Harbor Certification and any and all dispute resolution would be handled by the American Arbitration Association. Privacy of Children S2H is committed to protecting the privacy and confidentiality of all personal information entrusted to us. We have special concerns about the privacy of users who are children under the age of 13, and we comply with applicable law regarding collection of information from children, including the U.S. Children's Online Privacy Protection Act ("COPPA"). COPPA and other applicable laws have special requirements regarding notification to parents and legal guardians (either of which is called a "parent" in this Privacy Policy) of what personal information is being collected from their child and how that information is used and shared.
S2H urges all parents and legal guardians to supervise their children's exploration of the Internet and any online services, and to teach their children about protecting their personal information online. Parents are strongly encouraged to participate in their children's online activities and monitor their children's use of emails and engagement in other electronic communication.
If you are a parent or legal guardian and will be purchasing or referring products on S2H.COM and sending these to your child, please be advised that such activity may correlate your child's user account information (the child's first name, date of birth, gender and country of residence) to your personal information obtained during the purchase process. Although S2H does not generally correlate this data, in rare circumstances this may be necessary to assist with your use of S2H.COM, a service or otherwise. In compliance with applicable law we must inform you of the possible correlation and obtain your consent to such correlation should it occur. By signing up, you signify your consent to the collection and processing of both your personal information and your child's user account information, and any resulting correlation of such information, as set forth in this Privacy Policy.
What Personal Information Does S2H Collect from Children, and Why? We will collect no more personally identifiable information from your child than is reasonably necessary for your child to participate in an online activity:
* Registration: When your child registers for his or her online S2H account, we ask for only his or her birthdate, gender, country of residence, and zipcode. None of this is personally identifiable information, because it cannot be used to contact or identify the child offline. During the registration process, the child is also asked to create a nickname and password. Your child should not use any personally identifiable information as his or her user name, as this user name may be visible to others on the Site
* Surveys and Feedback: We may collect aggregate information in connection with surveys or other online activities that allow your child to give us feedback. We do not collect any personally identifiable information in connection with surveys or feedback requests, nor is the information provided connected to any personally identifiable information we may have about the child
* Site Management: We may collect information through technology (such as logging IP addresses) for routine system administration purposes, to make our Website more interesting and useful to you and your child, or to manage content delivery. For instance, we collect IP addresses and use technology to track traffic patterns on the Site. Once your child has logged into the website, we track your child's activities by using logs of database transactions and server interactions. This data is used to maintain your child's status on the Site. We also use this information to understand which areas of our Site are most appealing or least appealing and to deliver content that is specific to your country or area of residence. Our Site also uses cookies, which is information that a website sends to your child's computer while he or she is viewing the website. Cookies provide information to the Site so that the Site will remember the user. These technical methods may involve the transmission of information either directly to us or to our third party service providers who are subject to the protections described in this Privacy Policy. None of the information collected through these methods is connected to or associated with any other information about your child
* Email Communication from You: If your child contacts us by email, we use the email address (which is personally identifiable information) only to respond to your child's specific request or question. If we ask for your (the parent's) email address, we keep that information and use it only for the purpose of providing notices to you and requesting parental consent as required under applicable law
* Safety and Security: We may collect your child's first name and email address and your email address where necessary for your child's safety. We may also collect your child's name and email address for the limited purposes of protecting the security and integrity of the Site, taking precautions against liability, responding to the judicial process, or for law enforcement on a matter related to public safety.
What Kind of Personal Information Does S2H Disclose, to Whom and Why? S2H may share your child's personal information with its successors and assigns, but only to the extent required to fulfill the purposes identified under the heading "What Personal Information Does S2H Collect, and Why?" You may request that S2H not share your child's personal information with any of the other members of the S2H corporate group by contacting S2H as described below. In addition to this inter-corporate sharing, S2H may disclose your personal information to third parties as follows:
* To Third Parties To Perform Processing and Other Specialized Services: At times, S2H may use outside organizations to perform specialized services such as, but not limited to, payment processing. These service providers are only given the information needed to perform those services and they are bound contractually to protect the confidentiality, privacy and security of your information and to limit the use of your information to the service being provided;
* To a Third Party in the Event of a Significant Transaction or Other Event: In the case of any significant transaction or event involving S2H or any of its related entities or divisions such as, by way of example, a sale, merger, consolidation, financing, re-organization, liquidation, or insolvency, other parties to the transaction and their professional advisors may need to have access to S2H's customer lists and various databases as part of the due diligence process. In this event, S2H would only provide such access under terms of a strict confidentiality agreement. Also, upon completion of the transaction or event, your personal information would be transferred to S2H's successor-in-interest to be used only for the purposes for which it was collected. How is a Parent Contacted to Obtain Consent to the Collection of a Child's Personal Information?
If your child is asked to provide personal information, we will first collect your (the parent's) email address and use this information to contact you (the parent) by email to notify you that your child wishes to provide personally identifiable information to us, describe the purposes for which the personal information is collected, and provide you with an opportunity to opt-out of the collection of the information. How Can Parents Access, Update or Delete Personal Information Collected From Their Child? If you have any questions or comments about S2H's Privacy Policy, would like to change how your child's personal information is collected, used or disclosed, would like to access or update your child's personal information or would like to refuse to permit us to collect further personal information from your child, you may contact S2H at info@s2h.com from your (the parent's) email address and we will assist you with your request, in accordance with applicable law. Personal information provided by email may not be secure, and by requesting a copy of your child's personal information, you assume the risks associated with the email transmission of our reply. In the event that S2H may, consistent with applicable law, decline to provide you or your parent or guardian with the information requested, and we choose to so decline, we will provide the reason why. A request of a copy of the personal information we keep about you must be made in writing giving details which S2H can use to verify your identity. S2H will reply to such requests as required under applicable law. For questions or comments regarding the provisions of this Privacy Policy pertaining to children please contact S2H at the address, phone number or email address listed below.
Questions, Comments or Accessing or Updating Your Personal Information: If you have any questions or comments about S2H's Privacy Policy, would like to advise us how you would like your personal information not to be used or disclosed, or would like to access or update your personal information, you may request details which we hold about you under the U.S. Data Protection Act 1998. A small fee may apply. If you would like a copy of the information held on you please email info@s2h.com or write to Switch2Health Corporation, 675 US Highway One, North Brunswick, NJ 08902 USA. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Please note that certain information is required by S2H to process payment and fulfill any orders that you may place through S2H.COM, and if you withdraw your consent to the collection, use or disclosure of your personal information for these purposes, then S2H will not be able to fulfill your orders.
This Privacy Policy is effective as of March 15, 2012. |
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